Hello there!
I'm a passionate business leader and visionary, who deeply believes in the power of people, teams and companies to shape and transform our society.
My expertise includes leading highly competitive and motivated teams, managing operations, P&Ls, project management and digital transformation, such experience was acquired after working (+9 years) with great people and diverse projects on telecommunications and process transformation companies.
I was responsible for building and growing successful operations for the world's largest telecommunications company. Developed and implemented best practices in a multi-channel environment on different geographies, sensitive initiatives to their word class standards, after leveraging analytics to understand and drive desired outcomes.
I enjoy mentoring teams and leaders, generating new ideas and solutions to relevant problems. My colleagues would describe me as a leader and mentor who cares about people, results-driven and data-driven team player.
I am constantly learning because I never settle! Currently, I'm seeking opportunities that allow me to bring my experience to the table in order to drive substantial changes & meaningful improvements in key areas of the organization.
My current fields of interest are business management, process improvement & transformation and data analytics.
People + Process + Business Inteligence = Success!
Reach out if you want to talk to me about new perspectives!
2019 - Now: HermesCorp.co @ Executive Consultant
2016 - 2019: Senior Operations Manager @ Sutherland
2012 - 2016: Operations Manager @ Sutherland
2011 - 2012: Operations Team Lead @ Sutherland
2017 - 2019: Master of Business Administration (MBA), Business Administration and Management, General @ Universidad del Norte
2016 - 2016: Project Management Professional @ Udemy
2008 - 2013: Bachelor of Engineering - BE, Computer and Information Sciences and Support Services @ Universidad Autonoma del Caribe