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jcarmonaguerra

Remote worker in Barranquilla, Colombia with 13+ years of experience - Last seen ago

Hello there!

I'm a passionate business leader and visionary, who deeply believes in the power of people, teams and companies to shape and transform our society.

My expertise includes leading highly competitive and motivated teams, managing operations, P&Ls, project management and digital transformation, such experience was acquired after working (+9 years) with great people and diverse projects on telecommunications and process transformation companies.

I was responsible for building and growing successful operations for the world's largest telecommunications company. Developed and implemented best practices in a multi-channel environment on different geographies, sensitive initiatives to their word class standards, after leveraging analytics to understand and drive desired outcomes.

I enjoy mentoring teams and leaders, generating new ideas and solutions to relevant problems. My colleagues would describe me as a leader and mentor who cares about people, results-driven and data-driven team player.

I am constantly learning because I never settle! Currently, I'm seeking opportunities that allow me to bring my experience to the table in order to drive substantial changes & meaningful improvements in key areas of the organization.

My current fields of interest are business management, process improvement & transformation and data analytics.

People + Process + Business Inteligence = Success!

Reach out if you want to talk to me about new perspectives!


Skilled in process improvement operations management business analysis business intelligence data analysis statistical data analysis service delivery outsourcing vendor management crm pmp performance management financial management sla pmbok project management business strategy six sigma web design app dev microsoft excel r pine script ruby rails java js python transition management coaching contact center management dev and ops team dev leadership team building team management customer service team leadership training mentoring strategic vision information technology team motivation analytical skills finance staff dev re engineering marketing marketing strategy b2b 
Fluent in spanishenglish
Preferred timezone -5
Preferred annual pay (min) $60,000/year
Preferred hourly pay (min) $50/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2019 - Now: HermesCorp.co @ Executive Consultant

2016 - 2019: Senior Operations Manager @ Sutherland

2012 - 2016: Operations Manager @ Sutherland

2011 - 2012: Operations Team Lead @ Sutherland

Education

2017 - 2019: Master of Business Administration (MBA), Business Administration and Management, General @ Universidad del Norte

2016 - 2016: Project Management Professional @ Udemy

2008 - 2013: Bachelor of Engineering - BE, Computer and Information Sciences and Support Services @ Universidad Autonoma del Caribe

676ms