Remote worker with 12+ years of experience - Last seen 1 year ago

I am a detail-oriented and results-driven professional with extensive experience in client success, SaaS applications, and data management. Throughout my career, I’ve developed a strong ability to build and maintain customer relationships, track customer health metrics, and drive product adoption. I have hands-on experience with leading CRM platforms like Salesforce, HubSpot, and Zendesk, utilizing these tools to optimize workflows, automate processes, and improve client engagement.

In my previous roles at Volt Workforce Solutions, Alorica, and West Marine, I successfully managed client accounts, tracked performance metrics, and worked cross-functionally with teams to resolve issues, improve onboarding processes, and identify upsell opportunities. I’ve contributed to business development efforts, resulting in increased product adoption, customer satisfaction, and retention rates. My expertise in reporting, customer advocacy, and data management has allowed me to drive tangible outcomes such as a 30% increase in customer satisfaction and a 100% increase in store sales in just six months.

I am now seeking a position where I can leverage my skills in data analysis, customer success, and SaaS platforms to continue making an impact, ideally in a Data Entry & Reporting Specialist or Client Success role. I am eager to contribute to a dynamic team and bring my passion for delivering exceptional client outcomes to a company that values innovation and growth.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@jaseminelewis
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer success data entry crm management saas applications salesforce hubspot zendesk reporting data management customer health metrics product adoption customer retention client engagement upselling cross selling business dev excel powerbi tableau google sheets reporting automation order tracking inventory management process improvement data analysis team collaboration client onboarding email communication zendesk process optimization administrative support upsell strategies customer satisfaction product feedback client support microsoft office suite google workspace asana jira slack customer advocacy
Fluent in	english
Preferred annual pay (min)	$40,000/year
Preferred hourly pay (min)	$21/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter