A growth and results-oriented Business Development Professional with over six (6) years of experience in Call Center Operations Management, Customer Relationship Management and Sales Operations. Excels in developing and executing business processes that drive efficiency and optimize customer retention rates and holds a Bachelor of Economics and Sociology. Well versed in call center operations, customer service operations, policy compliance, business process improvement, logbook loans approval, database management, insurance, sales and marketing and administrative operations. Seeking to work with an organization where my expansive skills will contribute to the smooth running of Business Operations.
| ๐ Nationality | ๐ฐ๐ช Kenya |
| ๐ก Residency | ๐ฐ๐ช Kenya |
| ๐ Location | ๐ฐ๐ช Kenya |
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rok.co/@janicekirui |
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| Skilled in | customer experience operations ms office excel |
| Fluent in | englishswahilikipsigis |
| Preferred timezone | GMT+3 |
| Preferred annual pay (min) | $50,000/year |
| Preferred hourly pay (min) | $50/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2017 - 2022: Area sales manager @ Momentum credit limited
2011 - 2016: Bachelor of Arts @ Kenyatta University