A highly accomplished and customer-centric leader with over 17 years of progressive experience in sales service, technical support, and training within the consumer electronics industry. Proven ability to not just manage, but transform service operations, drive customer satisfaction, and optimise processes to improve efficiency, revenue growth, and customer loyalty significantly. I leverage a data-driven approach to develop and execute sales services that maximise customer contact, service & parts supply. My proven track record demonstrates success in increasing customer satisfaction and brand loyalty across diverse Middle East & African markets.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฆ๐ช United Arab Emirates |
| ๐ Location | ๐ฆ๐ช United Arab Emirates |
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rok.co/@jakirshaikh |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | post sales expertise customer relationship service delivery performance process improvement budget management training and dev operational excellence leadership team building circular economy technical troubleshooting warranty management erp systems quality control customer service design |
| Fluent in | english |
| Preferred timezone | +4,+2,+1,+6,+5, |
| Preferred annual pay (min) | $100,000/year |
| Preferred hourly pay (min) | $150/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2022 - Now: Head of After-Sales (Sales Services) @ Electrolux
2018 - 2022: Regional Technical Support and Training Manager @ Electrolux
2015 - 2018: Gulf Countries Service Manager @ LG
2011 - 2015: Regional Technical Training Manager @ LG
2000 - 2002: Master of Computer Management | Computer Management @ North Maharashtra University