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@jaidinyasha

Remote worker with 5+ years of experience - Last seen ago

Dedicated and versatile Computer Engineering graduate specialised in Cybersecurity and Computer Networks, combined with 3+ years of experience in Customer Service and Technical Support. Proficient in handling high-volume inquiries, troubleshooting technical issues, and supporting secure account access across multiple platforms. Adept at using CRM and ticketing systems (Freshdesk, Intercom, Vonage) and passionate about cybersecurity, IT infrastructure, and delivering high-quality user experiences. Seeking a role in Customer Service, Technical Support, IT Operations, or other client-focused roles where I can combine my technical foundation and strong interpersonal skills.


Skilled in customer support office 365 excel js html crm hepldesk 
Fluent in english
Preferred hourly pay (min) $0/hour
Last seen 9 months ago
Signed up 9 months ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

Employment

2024 - 2025: Customer Service Agent @ Armatis

2023 - 2024: Customer Care Specialist @ W1tty Tech

2021 - 2024: Customer Service Specialist @ cineworld cinemas

Side Projects

2024 - 2025: Blake

Education

2021 - 2025: Bachelor's Degree in Computer Engineering @ Vistula University

9ms