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@ivebba

Remote worker with 7+ years of experience - Last seen ago

Experienced Strategist | Operations & Customer Service Specialist | NEMT & Healthcare Expert

With over 7 years of experience in non-emergency medical transportation (NEMT) and a solid background in customer service, operations, and business strategy, I thrive in dynamic, fast-paced environments. My expertise includes optimizing processes, managing complex projects, and driving operational excellence. I have worked with a variety of clients, from start-ups to large organizations, providing insights and innovative solutions to improve service delivery.

As a consultant strategist, I have collaborated with companies to enhance transportation services for students with special needs, managed large teams, and contributed to scaling new customer experiences. I also have a strong foundation in healthcare, having supported health outcomes and operational initiatives for companies like Angel Ride and Care7.


Skilled in process improvement strategy customer service call center operations business dev account management project management program management microsoft office word excel powerpoint communication team leadership 
Fluent in english
Preferred timezone -7,-8
Preferred annual pay (min) $68,000/year
Preferred hourly pay (min) $23/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2023 - 2024: Consultant Strategist @ Angel Ride Network

2022 - 2023: Operations Manager @ Care7 Transport

2019 - 2022: Operation Analyst @ Furaat Inc

Side Projects

2024 - 2024: Data Analysis Project

2024 - 2024: Marketing Improvement Initiatives

2024 - 2024: Freelance Consulting

Education

2016 - 2018: Business Communications @ San Diego Mesa

6ms