Experienced Strategist | Operations & Customer Service Specialist | NEMT & Healthcare Expert
With over 7 years of experience in non-emergency medical transportation (NEMT) and a solid background in customer service, operations, and business strategy, I thrive in dynamic, fast-paced environments. My expertise includes optimizing processes, managing complex projects, and driving operational excellence. I have worked with a variety of clients, from start-ups to large organizations, providing insights and innovative solutions to improve service delivery.
As a consultant strategist, I have collaborated with companies to enhance transportation services for students with special needs, managed large teams, and contributed to scaling new customer experiences. I also have a strong foundation in healthcare, having supported health outcomes and operational initiatives for companies like Angel Ride and Care7.
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| Skilled in | process improvement strategy customer service call center operations business dev account management project management program management microsoft office word excel powerpoint communication team leadership |
| Fluent in | english |
| Preferred timezone | -7,-8 |
| Preferred annual pay (min) | $68,000/year |
| Preferred hourly pay (min) | $23/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จ Maker ๐ Early adopter |
2023 - 2024: Consultant Strategist @ Angel Ride Network
2022 - 2023: Operations Manager @ Care7 Transport
2019 - 2022: Operation Analyst @ Furaat Inc
2024 - 2024: Data Analysis Project
2024 - 2024: Marketing Improvement Initiatives
2024 - 2024: Freelance Consulting
2016 - 2018: Business Communications @ San Diego Mesa