I am a dedicated and highly skilled IT professional with 5 years of experience in providing exceptional technical support and quality customer service. Proficient in utilizing cutting-edge tools, cloud technologies, specialized troubleshooting expertise in network and software issues, and a focus on providing Tier 2 technical support for enterprise-level store networks and applications. Seeking a challenging role to leverage my expertise and contribute to the success of a dynamic organization.
| ๐ Nationality | ๐บ๐ธ United States |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐บ๐ธ United States |
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rok.co/@ishmaelowusu |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | remote desktop tools rdp teamviewer anydesk bomgar network diagnostic tools wireshark putty time tracking software toggl clockify servicenow microsoft office suite excel word powerpoint |
| Fluent in | english |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2021 - 2023: Help Desk Support Specialist @ Locks Global Staffing LLC
2018 - 2021: Customer Service Representative @ Warsaw Wireless/Boost Mobile
2014 - 2018: Bachelor of Science in Information Technology @ University of Cape Coast