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| 🛂 Nationality | 🇱🇰 Sri Lanka |
| 🏡 Residency | 🇱🇰 Sri Lanka |
| 📍 Location | 🇱🇰 Sri Lanka |
 Remote OK
|
rok.co/@ishantharaka |
 LinkedIn
|
sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact |
| Skilled in | customer support communication interpersonal skills user experience data analysis data visualization business intelligence project management team management bpo management leadership office365 excel |
| Fluent in | englishsinhalese |
| Preferred annual pay (min) | $5,000/year |
| Preferred hourly pay (min) | $30/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
👨💻 Remote worker 🎨 Maker 🎖 Early adopter |
2022 - Now: Data Analyst @ Wiley
2020 - 2022: Assistant Manager-External Channels @ HSBC
2018 - 2020: Senior Customer Relations Supervisor @ HSBC
2017 - 2018: Banking Associate @ HSBC
2014 - 2017: Customer Service Representative @ HSBC
2022 - 2023: Siloed data centralizing project
2021 - 2021: Business Contingency Project
2020 - 2020: Complaint Management System Revamp
2018 - 2019: Contact Centre IVR Revamp
2022 - 2023: Level 7 Diploma in Strategic Mgmt & Leadership @ OTHM , United Kingdom
2016 - 2016: CIM Professional Certificate in Marketing - Marketing, Integrated Communications @ The Chartered Institute of Marketing,
2000 - 2012: GCE Advanced Level @ Royal College, Colombo 7