Remote worker with 9+ years of experience - Last seen 1 year ago

7 years of experience in Application Support and as Business Analyst
• Have experience of working with a foreign bank.
• Currently working in RCX application of a foreign bank.
• Worked with stakeholders and clients to model and document goals to meet deadlines.
• Proficient in creating detailed reports, user stories, and developing innovative strategies to enhance operational efficiency.
• Excellent interpersonal, analytical skills and strong ability to perform as a part of the team.
• Have knowledge of SQL, Linux, Shell Scripting, Python.
• Have experience of working with various tools like ServiceNow, Udeploy, AppDynamics, Teamcity, Jira.
• Strong experience of handling incident and change management activities and various production issues.
• Documentation of solution knowledge and process monitoring techniques for reuse by support teams.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills for interacting with cross-functional teams and presenting findings.
• Understanding of project management methodologies (Agile, Waterfall) to ensure successful project execution.
• Prioritizing the needs and expectations of end-users and clients in all analysis and project work.
• Work effectively with teams, including developers, managers, and other analysts, to achieve common goals.
• Good hands-on experience of creating implementation plans and implementing the changes in production.
• Strong experience of testing the changes in production and UAT environment.
• Ability to identify issues, analyze root causes, and develop effective solutions.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@ishana_gohri
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	sql oracle linux basics of python servicenow udeploy appdynamics teamcity jira cas
Fluent in	englishhindi
Preferred timezone	+5:30
Preferred annual pay (min)	$25,000/year
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎨 Maker 🎖 Early adopter