Remote worker with 18+ years of experience - Last seen 11 months ago

Dynamic and results-driven professional with over 10 years of experience in international logistics, customer support, pricing strategy, and sales operations. I have a strong background in B2B environments, working with multinational companies across Latin America, Europe, and Africa.

My expertise includes client relationship management, coordinating air and ocean freight operations, preparing commercial proposals, and supporting cross-functional teams in fast-paced, remote-first environments. I’ve also led customer onboarding and implementation processes, ensuring smooth transitions and long-term satisfaction.

Fluent in English and Portuguese, with an academic background in International Relations and an MBA in Foreign Trade & International Finance. I bring a global mindset, strong communication skills, and a proactive approach to solving problems and improving processes.

Currently seeking remote opportunities where I can support strategic customer success initiatives, streamline operations, and help build lasting relationships that drive business growth.

🛂 Nationality	🇧🇷 Brazil
🏡 Residency	🇧🇷 Brazil
📍 Location	🇧🇷 Brazil
Remote OK	rok.co/@isamara_felicissimo
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support customer success sales operations crm b2b logistics international trade import export onboarding implementation client relations reporting pricing strategy order management supply chain remote work problem solving communication process improvement saas support documentation customer retention service operations follow up contract management negotiation team collaboration
Fluent in	englishportuguese
Preferred annual pay (min)	$50,000/year
Preferred hourly pay (min)	$24/hour
Last seen	11 months ago
Signed up	11 months ago
Badges	👩‍💻 Remote worker