Iโm Isaac Jordรฃo Nascimento Galvรฃo, a versatile professional with a strong background in data analysis and customer support. Currently, I work as a Data Analyst at OneMetaINC, where I specialize in creating impactful reports and dashboards, managing databases, and providing insights that drive business decisions. Iโm also skilled in automating processes and supporting stakeholders, including the executive team and customer success leadership.
In addition to my data analytics role, I have significant experience in customer care from my position at Hawx Pest Control. I handle inbound and outbound calls, assist clients with scheduling and payments, resolve issues, and offer guidance on contract-related inquiries. My problem-solving skills and attention to detail ensure a high level of client satisfaction.
Iโm also a trilingual instructor and mentor, fluent in Portuguese, Spanish, and English, with experience in teaching and translation. Iโm committed to continuous learning and adaptability, which helps me stay ahead in the fast-evolving fields of data analytics and customer service. With a passion for technology, leadership, and helping others, Iโm dedicated to delivering high-quality results and contributing to the success of the teams I work with.
| ๐ Nationality | ๐ง๐ท Brazil |
| ๐ก Residency | ๐ง๐ท Brazil |
| ๐ Location | ๐ง๐ท Brazil |
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rok.co/@isaac_galvao |
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| Skilled in | data analysis power bi sql nosql database management data pipelines prescriptive analytics descriptive analytics python c sharp java r logic programming customer support inbound calls outbound calls scheduling problem solving excel powerpoint word teamwork leadership machine learning ai driven analytics dashboard creation marketing insights sales insights process automation advanced english trilingual translation remote work |
| Fluent in | portuguesespanishenglish |
| Preferred timezone | -3 |
| Preferred annual pay (min) | $42,000/year |
| Preferred hourly pay (min) | $8/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2024 - 2024: Data Analyst @ OneMetaINC
2024 - 2024: Customer Care Agent @ Hawx Pest Control
2022 - 2024: Analysis and Systems Development @ Unicesumar