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@isaac_galvao

Remote worker with 2+ years of experience - Last seen ago

Iโ€™m Isaac Jordรฃo Nascimento Galvรฃo, a versatile professional with a strong background in data analysis and customer support. Currently, I work as a Data Analyst at OneMetaINC, where I specialize in creating impactful reports and dashboards, managing databases, and providing insights that drive business decisions. Iโ€™m also skilled in automating processes and supporting stakeholders, including the executive team and customer success leadership.

In addition to my data analytics role, I have significant experience in customer care from my position at Hawx Pest Control. I handle inbound and outbound calls, assist clients with scheduling and payments, resolve issues, and offer guidance on contract-related inquiries. My problem-solving skills and attention to detail ensure a high level of client satisfaction.

Iโ€™m also a trilingual instructor and mentor, fluent in Portuguese, Spanish, and English, with experience in teaching and translation. Iโ€™m committed to continuous learning and adaptability, which helps me stay ahead in the fast-evolving fields of data analytics and customer service. With a passion for technology, leadership, and helping others, Iโ€™m dedicated to delivering high-quality results and contributing to the success of the teams I work with.


Skilled in data analysis power bi sql nosql database management data pipelines prescriptive analytics descriptive analytics python c sharp java r logic programming customer support inbound calls outbound calls scheduling problem solving excel powerpoint word teamwork leadership machine learning ai driven analytics dashboard creation marketing insights sales insights process automation advanced english trilingual translation remote work 
Fluent in portuguesespanishenglish
Preferred timezone -3
Preferred annual pay (min) $42,000/year
Preferred hourly pay (min) $8/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2024 - 2024: Data Analyst @ OneMetaINC

2024 - 2024: Customer Care Agent @ Hawx Pest Control

Education

2022 - 2024: Analysis and Systems Development @ Unicesumar

11ms