Senior customer service manager, seeking opportunity to develop a team through management, problem-solving, communication skills and personalized growth techniques that improve the overall and individual performance of the team as well as development goals and strategies required by the business.
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rok.co/@ioanaanca |
| Skilled in | adaptability communication skills feedback skills management leadership team management customer support ms office business analysis bpo customer analysis operations management kpi reporting kpi implementation customer service management team organization and dev |
| Fluent in | englishfrenchromanian |
| Preferred timezone | +0,+1,+2,+3 |
| Preferred annual pay (min) | $30,000/year |
| Last seen | 5 years ago |
| Signed up | 5 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2019 - 2020: Section Manager @ Inditex/ Oysho
2012 - 2018: Senior Team Manager @ Arvato Bertelsmann
2011 - 2012: Customer Service Representative @ CGS
2009 - 2011: Management @ University "Spiru Haret", Brasov
2007 - 2009: foreign languages @ University "Transilvania", Brasov
2003 - 2007: high school @ Nicolae Iorga High School, Braila