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@ingridjc

Remote worker with 19+ years of experience - Last seen ago

I am a professional with a solid academic background in Commercial Engineering and a Graduate in Business Administration from the Arturo Prat University of Santiago in Chile. In addition, I have a masterโ€™s degree in Innovation from the Pontifical Catholic University of Santiago Chile. Work experience in the financial sector, emphasizing operational, administrative, and customer service areas.

Throughout my career, I have demonstrated outstanding skills in team leadership, project management, and effective problem-solving. I have also worked on projects related to implementing financial technologies (Fintech) where I acquired in-depth knowledge about regulations and standards in this area.
Finally, I have actively participated in identifying opportunities for improvement in business processes, as well as in the formulation and application of strategies for fraud prevention and compliance with financial regulations. His experience includes coordinating meetings, preparing reports, and collaborating closely with multidisciplinary teams to achieve organizational objectives.


Skilled in customer service excel office 365 customer support email write digital sort database 
Fluent in spanishspanish latino
Preferred timezone +9,+10,+11,+12,+13,+14,+15,+18+19,+20
Preferred annual pay (min) $20,000/year
Preferred hourly pay (min) $14/hour
Last seen 9 months ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2024 - 2024: operations chief @ Xconsulting

2007 - 2023: customer service manager @ Banco Estado

Education

2021 - 2023: masterโ€™s degree in Innovation @ Pontifical Catholic University of Santiago Chile

2021 - 2021: Diplomado of Excelence Operational @ University of Chile

2014 - 2016: Commercial Engineering and a Graduate in Business Administration @ Arturo Prat University

9ms