Remote worker with 8+ years of experience - Last seen 2 years ago

Hi, my name is Ingrid and I'm a customer support specialist with over four years of experience in the field. I have always been passionate about helping people, and my role in customer support has allowed me to do just that.
Throughout my career, I have worked with a variety of companies in different industries. This has given me a unique perspective on the challenges that customers face, as well as the best ways to support them and resolve their issues.
My approach to customer support is based on empathy and active listening. I believe that it's essential to put myself in the customer's shoes and understand their perspective, in order to provide effective solutions that meet their needs. I also recognize the importance of clear communication, and strive to explain complex information in a way that is easy to understand.
One of my proudest achievements as a customer support specialist was helping a customer who was experiencing a serious technical issue with our product. I was able to work closely with our engineering team to identify and resolve the issue, and keep the customer updated throughout the process. The customer was extremely grateful for the support, and it was a great feeling to know that I had made a difference.
In my free time, I enjoy hiking and exploring the outdoors. I also enjoy reading and staying up-to-date with the latest trends and developments in customer support and technology.
Overall, I'm passionate about providing excellent customer support and making a positive impact on people's lives. I believe that my experience and skills make me a strong candidate for any customer support role, and I look forward to continuing to help customers and support businesses in the future.

🛂 Nationality	🇵🇹 Portugal
🏡 Residency	🇬🇧 United Kingdom
📍 Location	🇬🇧 United Kingdom
Remote OK	rok.co/@ingridbusiness
Telegram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
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Skilled in	customer support office365 word excel zoom email management communication
Fluent in	portugueseenglish
Preferred annual pay (min)	$20,000/year
Preferred hourly pay (min)	$25/hour
Last seen	2 years ago
Signed up	2 years ago
Badges	👩‍💻 Remote worker 🎖 Early adopter