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@ingdavs

Remote worker with 16+ years of experience - Last seen ago


Skilled in technical support logs anaysis windows server sql server databases networking software deployment server preparation troubleshooting ticketing systems teamwork task prioritization jira confluence slack teams office 365 
Fluent in spanishenglish
Preferred timezone +5
Preferred annual pay (min) $60,000/year
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2023: System Administrator and Tier II Support Engineer @ QUT

2022 - 2022: Technical Engineer @ NICE Ltd.

2021 - 2022: Client Support Engineer (Tier II) @ Blackboard

2020 - 2021: Technical Engineer @ NICE Ltd.

2018 - 2020: NICE inContact Professional Services Engineer (PSE) @ Sutherland

2014 - 2017: NICE Ltd. Professional Services Engineer (PSE) @ Sutherland

2013 - 2014: Help Desk Engineer @ TIVIT

2012 - 2013: PATH Engineer @ Colvatel

2010 - 2012: Telecommunications Project Coordinator @ INCET Ltda.

Education

2020 - 2021: Big Data @ Universidad Distrital

2017 - 2017: Cisco CCNP R&S @ Universidad Distrital

2013 - 2015: Postgraduate - Project Management in Telecom Engineering @ Universidad Santo Tomas

2013 - 2013: ITILv3 Foundations @ Global Knowledge

2013 - 2013: Cisco CCNA R&S @ Intitec

2001 - 2008: Bachelor Degree - Electronics Engineering @ Escuela Colombiana de Ingenieria

6ms