Results-driven Operations Leader with 8+ years of experience in service delivery, stakeholder management, and people leadership within global organizations. Proven track record of leading teams of 30+ professionals supporting 230+ stakeholders, optimizing operational workflows, and maintaining high service standards for senior stakeholders. Skilled in workforce planning, escalation management, performance coaching, and cross-functional collaboration in fast-paced environments. Known for building high-performing teams, improving operational efficiency, and driving strategic initiatives that enhance service quality and employee engagement.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@indhujaa28 |
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| Skilled in | program management operations management service delivery stakeholder management workforce planning performance management process improvement escalation management cross collaboration kpi sla management team leadership strategic execution |
| Fluent in | englishtamilhindimalayalam |
| Preferred timezone | IST |
| Preferred annual pay (min) | $25,000/year |
| Preferred hourly pay (min) | $12/hour |
| Last seen | 24 days ago |
| Signed up | 1 month ago |
| Badges |
๐ฉโ๐ป Remote worker |
2023 - 2026: Team leader @ McKinsey & Company
2019 - 2023: Business presentation specialist @ McKinsey & Company
2017 - 2019: Customer service associate @ VWR International
2022 - 2023: Executive General Management Program @ Indian Institute of Management
2012 - 2016: Bachelor of Mechatronics Engineering @ Anna University