I am very much interested in giving my very best in customer service delivery, support, and client satisfaction. I believe I have the necessary qualifications, expertise, and skills to successfully fulfill your requirements.
I have extensive experience as client service specialist as well as an administrator (Sales and Administration) in the retail
(Renewable Energy and others), banking and finance, travels and tours as well as in the hospitality
industry where I was responsible for attending to, selling, managing, tracking, monitoring, reviewing
and processing accounts.
I have proven myself to be a competent team player.
My job has required an outstanding client service delivery, excellent client
relationship management skills, strong planning, and organizational skills, people management skills,
confidentiality maintenance, excellent communication, written, listening and verbal skills, good data
entry, and professional phone skills coupled with a professional utilization of my emotional intelligence.
I have also had the opportunity to develop strong interpersonal communication and customer
assessment skills.
I am a very positive, hardworking, a flexible, enthusiastic, goal-oriented and motivated employee who
is passionate about providing exceptional customer service and satisfaction as my personal creed
rightly states 'ON IT TILL SATISFACTION IS ACHIEVED AND COMMUNICATED BACK'.
In the course of working with Hemingways Safaris Africa Limited temporarily, I was awarded the best
sales /customer service consultant for 3 months consecutively (2012).
I was also awarded the best Outlet Manager/ Sales Administrator for the year 2016 at One Finance
and Investment Limited.
At PSC SOLAR UK (PSC INDUSTRIES LIMITED), in less than a year of resuming as an employee, I got a salary raise twice and promotion.
I currently work as a customer service representative with TTEC Solutions Canada as a remote worker.
All these go to show how much I dedicate myself to my job/responsibilities and how I put in all best at achieving success for any company I work for.
I am confident that I can make a positive contribution to your team.
I am currently open for new employment opportunities.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐จ๐ฆ Canada |
| ๐ Location | ๐จ๐ฆ Canada |
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rok.co/@ijeoma_oyakhilome |
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| Skilled in | customer support front end administration microsoft office slack |
| Fluent in | english |
| Preferred timezone | 0, +1, +2, +3 |
| Preferred annual pay (min) | $20,000/year |
| Preferred hourly pay (min) | $10/hour |
| Last seen | 1 year ago |
| Signed up | 2 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - Now: Customer service representative @ TTEC Solutions Canada
2001 - 2008: B.Sc Food Science @ Ladoke Akintola University of Technology Ogbomoso Oyo State Nigeria