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@ifelolu5050

Remote worker with 12+ years of experience - Last seen ago

Providing bespoke solutions for customer engagement and retention via multiple channels, ensuring customers are the primary center of concern.


Skilled in customer service crm expert microsoft office tools power bi attention to detail email chat management office365 google meet zoom customer support 
Fluent in english
Preferred timezone 0, +1, +2, +3,
Preferred annual pay (min) $30,000/year
Preferred hourly pay (min) $15/hour
Last seen 5 months ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2019 - Now: Customer Experience Team Lead @ Guaranty Trust Holding Company

2014 - 2019: Customer Service Professional @ Resource Intermediaries Limited

Side Projects

2022 - 2023: SOP Review and development

2019 - 2023: Chatbot content architect

Education

2022 - 2022: Data Analytics with Excel @ Dataleum

2014 - 2014: Customer Service/Telesales @ Telemarketing Diploma, Houston Texas

- Now: B.Eng Mining Engineering @ Federal University of Technology Akure

5ms