Experienced in customer service at different roles having skills in managing large team in call center environment, reporting & data analysis, strategic planning with expertise in recruitment-training & operation oversight.
| ๐ Nationality | ๐ง๐ฉ Bangladesh |
| ๐ก Residency | ๐ง๐ฉ Bangladesh |
| ๐ Location | ๐ง๐ฉ Bangladesh |
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rok.co/@hmroni |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support reporting documentation microsoft excel operational management process management trend analysis communication conflict management time management |
| Fluent in | bengalienglish |
| Preferred annual pay (min) | $29,000/year |
| Preferred hourly pay (min) | $14/hour |
| Last seen | 3 years ago |
| Signed up | 3 years ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2016 - Now: Senior Manager, Customer Support @ MetroNet Bangladesh Ltd
2010 - 2016: Sr. Executive, Customer Support @ Augere Wireless Broadband Bangladesh Ltd (QUBEE)
2006 - 2009: BSc in Electronics & Telecommunication Engineering @ Daffodil International University