I am a driven and results-oriented customer support and communications professional with a strong track record of delivering outstanding service and ensuring client satisfaction across both the telecommunications and service industries. I specialize in handling customer inquiries, resolving complex issues, and turning challenges into opportunities to build lasting customer loyalty. With a background that combines customer service, public relations, and communication roles, I bring exceptional problem-solving skills, strong attention to detail, and the ability to remain calm and professional in high-pressure situations. Proficient in using CRM tools such as Siebel, I manage high volumes of customer interactions while ensuring every client feels valued and leaves the engagement satisfied. I am passionate about delivering service excellence, exceeding expectations, and representing organizations with integrity, empathy, and professionalism.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@henriettaadeyemi56 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support |
| Fluent in | englishyoruba |
| Preferred annual pay (min) | $30,000/year |
| Last seen | 6 months ago |
| Signed up | 6 months ago |
| Badges |
๐ฉโ๐ป Remote worker |
2025 - Now: Customer Service Representative @ Globacom
2023 - Now: Content writer @ Frelance
2023 - 2024: Public Relations Executive @ Kotus Integrated service
2022 - 2023: Social Media Manager and Content Creator @ Queen Amina Hall
2021 - 2021: Public Relations and Communications officer @ Lagos state university of science and technology
2018 - 2020: Corporate Communications Officer @ Tiyab Links International
2017 - 2023: Bachelor's Degree in Mass Communication @ University of Lagos
2015 - 2017: National Diploma in Mass Communication @ Lagos State Polytechnic