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@henriettaadeyemi56

Remote worker with 8+ years of experience - Last seen ago

I am a driven and results-oriented customer support and communications professional with a strong track record of delivering outstanding service and ensuring client satisfaction across both the telecommunications and service industries. I specialize in handling customer inquiries, resolving complex issues, and turning challenges into opportunities to build lasting customer loyalty. With a background that combines customer service, public relations, and communication roles, I bring exceptional problem-solving skills, strong attention to detail, and the ability to remain calm and professional in high-pressure situations. Proficient in using CRM tools such as Siebel, I manage high volumes of customer interactions while ensuring every client feels valued and leaves the engagement satisfied. I am passionate about delivering service excellence, exceeding expectations, and representing organizations with integrity, empathy, and professionalism.


Skilled in customer support 
Fluent in englishyoruba
Preferred annual pay (min) $30,000/year
Last seen 6 months ago
Signed up 6 months ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

Employment

2025 - Now: Customer Service Representative @ Globacom

2023 - Now: Content writer @ Frelance

2023 - 2024: Public Relations Executive @ Kotus Integrated service

2022 - 2023: Social Media Manager and Content Creator @ Queen Amina Hall

2021 - 2021: Public Relations and Communications officer @ Lagos state university of science and technology

2018 - 2020: Corporate Communications Officer @ Tiyab Links International

Education

2017 - 2023: Bachelor's Degree in Mass Communication @ University of Lagos

2015 - 2017: National Diploma in Mass Communication @ Lagos State Polytechnic

6ms