m a seasoned IT specialist with over a decade of experience supporting Navy and Army systems in high-security environments. Iโve provided Tier IโIII help desk support, managed shipboard installations, automated workflows with PowerShell, and resolved complex hardware, software, and network issues. I thrive in mission-critical situations, communicate clearly with users and teams, and consistently deliver solutions that keep systems running smoothly. With an active DoD Secret clearance and a strong background in technical documentation, diagnostics, and user training, Iโm ready to bring dependable, remote-first support to your team.
| ๐ Nationality | ๐บ๐ธ United States |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐บ๐ธ United States |
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rok.co/@henrichandrew |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support help desk tier 1 tier 2 tier 3 windows active directory powershell automation office365 networking tcp ip dns dhcp security dod navy army system administration troubleshooting remote support technical support hardware software it support ticketing systems documentation training shipboard installations remote desktop sccm network diagnostics service desk it operations sop dev cybersecurity technical writing remote work |
| Fluent in | englis |
| Preferred timezone | -5 |
| Preferred annual pay (min) | $85,000/year |
| Preferred hourly pay (min) | $41/hour |
| Last seen | 6 months ago |
| Signed up | 6 months ago |
| Badges |
2022 - Now: Field System Administrator II @ CDW
2022 - 2022: Printer Technician @ TEKsystems
2022 - 2022: System Administrator @ plateau inc
2021 - 2022: Help Desk Specialist (Tier I) @ apex systems
2020 - 2021: Pipefitter @ Huntington Ingalls Industries (HII)
2024 - Now: Masters of Divinity @ Liberty Theological Seminary
2016 - 2021: BA Humanities @ Texas Baptist College