Remote worker with 11+ years of experience - Last seen 1 year ago

I’m Keya, and I bring over 10 years of experience in customer service, with a strong focus on e-commerce and client relations. As an Operations & Client Relations Specialist, I’ve helped businesses thrive by ensuring smooth order management, delivering top-notch customer support, and curating policies that improve the customer experience.

Here’s a little bit more about what I do best:
• Customer Service Mastery: I love making customers happy through clear, friendly, and effective communication—whether by email or chat.
• E-commerce Expertise: From managing orders to crafting easy-to-understand policies, I’ve helped e-commerce businesses streamline their processes and keep customers coming back.
• Policy & Process Creation: I’m passionate about creating clear, thoughtful policies that make life easier for both customers and businesses.
• Virtual Assistance & Data Entry: Need help with administrative tasks? I’m your go-to! I’ll handle your data entry, calendar management, or anything else you need help with, so you can focus on growing your business.
• Creative Touch in Web Design: With a bit of experience in web design, I’ve helped businesses boost their online presence in ways that are simple, but impactful.

On top of all of this, I’m currently diving into cybersecurity at Craven Community College, and I’m always excited to learn new things!

I’m now looking to work with awesome businesses that need an efficient, reliable, and detail-oriented partner. Whether you need help with administrative tasks, customer support, or even need someone with an eye for content moderation or AI training, I’m here for it!

Let’s make things easier and more efficient together!

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@hellok911
Instagram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	data entry virtual assistant e commerce operations ai training task automation market research google suite microsoft office administrative support business policy creation email support chat support web design
Fluent in	english
Preferred timezone	-5,-4
Preferred annual pay (min)	$45,000/year
Preferred hourly pay (min)	$25/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter