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@hellen_chepkurui

Remote worker with 5+ years of experience - Last seen ago

Seasoned customer service representative with experience working in a call centre. Developed consistent positive interactions with customers which has smoothly facilitated achieving of targets. Proven ability to provide excellent customer service in busy environments. Over time I have delivered on the ability to adapt to customer's needs where I have matched them with the right solutions. Notable accomplishments in meeting deadlines and increasing customer satisfaction.


Skilled in customer service attention to detail patience strategic planning skills analytical skills team working skills empathy negotiation skills microsoft suite skills 
Fluent in englishswahili
Preferred timezone +1,+2,+3,
Preferred annual pay (min) $10,000/year
Preferred hourly pay (min) $5/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2021 - 2022: Customer service representative @ Grolatech Limited

Education

2016 - 2020: Bachelor's degree in Medical Laboratory Science @ Masinde Muliro University of Science and Technology

6ms