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@hectorgarciajobs19

Remote worker with 7+ years of experience - Last seen ago

Remote Executive Assistant and Operations Analyst with over 6 years of experience leading distributed teams and optimizing business processes across LATAM, Europe, and Asia. I specialize in KPI reporting, CRM workflows, SOP documentation, and high-level executive support. At HCL, I led a 21-person global operations team supporting Xerox accounts, coordinating pre-billing data, improving process efficiency by 15%, and reducing billing errors by 20% through dashboard implementation and data validation protocols. English (C1) and native Spanish speaker. Proficient with Excel, Google Sheets, Google Workspace, Microsoft Teams, and Slack. Whether managing calendars and inboxes, building SOPs, or tracking performance metrics, I bring structure, clarity, and measurable results to remote teams.


Skilled in executive assistant virtual assistant remote assistant kpi operations crm google workspace ms excel google sheets process improvement dashboard project management sop data validation customer operations office365 slack teams reporting data entry 
Fluent in spanishenglish
Preferred timezone -6, -5, -8, +1
Preferred annual pay (min) $36,000/year
Preferred hourly pay (min) $16/hour
Last seen 3 months ago
Signed up 7 months ago
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Employment

2024 - Now: Remote Executive Assistant & Ops Consultant @ HCLTech

2019 - 2023: Associate III โ€“ Customer Business Operations @ HCLTech

Education

2007 - 2011: 4 years completed in Business Administration (no degree) @ Universidad Rafael Landรญvar

6ms