โข QA Lead with over 8.5 years of experience in Manual, Automation, ETL, Payments, API / Web Services, Mobile, Salesforce, Siebel CRM, Performance, and IVR testing across banking, financial services, retail, travel, transport, and hospitality domains.
โข Led end-to-end (E2E) testing across Functional Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT), ensuring effective collaboration between onshore stakeholders and offshore QA teams.
โข Proficient in Agile and Waterfall methodologies, with hands-on experience in defining test strategy, test planning, scenario creation, test case design, test execution, and improving overall test coverage.
โข Managed the defect lifecycle using JIRA and HP ALM and provided essential QA artifacts such as traceability matrices (RTMs), test summary reports, dashboards, and documentation.
โข Automated high-priority regression test scripts with Selenium, TestNG, and Jenkins CI/CD pipelines, achieving a 30% defect reduction and enhanced test framework efficiency.
2016 - 2025: test lead @ tata consultancy services
2012 - 2015: bachelors @ rvr and jc college