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@hammerhead283

Remote worker with 17+ years of experience - Last seen ago

Accomplished Customer Service
Supervisor with a proven track record
of leading high-performing teams to
deliver exceptional service.
Possessing a wealth of experience in
optimizing operations, developing
strategies, and implementing training
programs to enhance customer
satisfaction and team performance.
Skilled in fostering a positive work
environment, resolving complex
issues, and leveraging technology to
streamline processes. Adept at
analyzing data to drive improvements
and consistently meet or exceed
service level objectives. Demonstrated
leadership in coaching and
empowering teams to achieve
organizational goals while maintaining
a strong focus on customer-centric
solutions.


Skilled in customer service customer support query management sales effective listening time management patience office365 
Fluent in englishhindi
Preferred annual pay (min) $28,000/year
Preferred hourly pay (min) $11/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2023: Customer Service Supervisor @ JP Morgan Chase

2016 - 2019: Branch Manager @ MTCX Global Commercial Brokers

2014 - 2015: Team Lead @ Finance House

2009 - 2013: Team Lead @ Axisure Software Solutions

Education

2007 - 2009: High School @ University of Mumbai

6ms