I graduated with my Master of Arts degree in English, and have experience in customer service as a Customer Service Associate, which I believe makes me well-equipped to fulfill the requirements of a Customer Service Representative. In my customer service role, I have honed several abilities which I feel can be applied to this position; quality assurance, technical support, and excellent communication skills. I understand the importance of delivering quality customer service, and I am confident in my abilities and technical competencies to offer any necessary technical help. In providing customer support, I develop an effective and efficient strategy for responding to customer needs, often going the extra mile to ensure customer satisfaction. I worked for companies like Reliance Home Comfort, Peloton, Turbo Tax, and Educatus. I worked as a teacher back home in India for 6 years. I taught the English language to the college students. I can easily adapt to new environments and handle multiple tasks.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐จ๐ฆ Canada |
| ๐ Location | ๐จ๐ฆ Canada |
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rok.co/@guramritk |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | communication skills adaptability problem solving abilities time management documentation order processing analytical skills knowledge base management conflict resolution technical troubleshooting active listening data entry upselling cross selling |
| Fluent in | englishhindipunjabi |
| Preferred timezone | 5, eastern time zone in Canada |
| Preferred annual pay (min) | $30,000/year |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2024 - 2024: Product Support Expert @ Turbo Tax
2023 - 2024: Customer Service Representative @ Reliance Home Comfort
2022 - 2023: Hardware and Software Tech support Representative @ Peloton
2019 - 2019: Teaching Assistant @ Educatus
2024 - 2025: Life Licence Qualification Programe
2017 - 2017: International English Language Testing System
2007 - 2009: Masters in English @ Punjab University