Experienced Customer Service and Fintech Support Specialist with more than 7 years in handling customer inquiries and
back-office operations for M-Pesa. Skilled in resolving issues,
managing transactions, and ensuring smooth service
delivery. Strong communicator with a focus on customer
satisfaction and operational efficiency. Proficient in using
CRM tools and collaborating with teams to optimize
processes.
| ๐ Nationality | ๐ฒ๐ฟ Mozambique |
| ๐ก Residency | ๐ฒ๐ฟ Mozambique |
| ๐ Location | ๐ฒ๐ฟ Mozambique |
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rok.co/@guilundoj |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | teamwork time management leadership effective communication critical thinking data analysis |
| Fluent in | portuguesexangana |
| Preferred timezone | Gmt |
| Preferred annual pay (min) | $75,000/year |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 5 months ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2016 - 2024: Customer support specialist @ Vodacom Mozambique
2017 - 2028: Human Resources Management @ University of Saint Thomas Mozambique