I am a Data Center Operator with 11 years of experience and gained an advantage due to 2 years experience in Customer Service Support. I worked as part of a team to manage and monitor the CPU, memory, hard drives, and multimedia servers in different production servers. I gained experience in managing and monitoring servers such as those used for medical research, video communication and Internet access. Providing 1st level support to the client and creating a ticket with escalation to the 2nd level support. I have a knowledge in PC Hardware and Software Trouble Shooting. I can also do transcribing.
๐ Nationality | ๐ต๐ญ Philippines |
๐ก Residency | ๐ต๐ญ Philippines |
๐ Location | ๐ต๐ญ Philippines |
Remote OK | rok.co/@gmanguiam |
Skilled in | transcribing transcriptions customer support voice support virtual assistant customer service email and chat support encoding data center pc hardware support software support html windows microsoft office backend support technical support |
Fluent in | englishfilipino |
Preferred annual pay (min) | $30,000/year |
Preferred hourly pay (min) | $15/hour |
Last seen | 1 year ago |
Signed up | 1 year ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2008 - 2019: Data Center Operator @ OPUS IT Services Pte Ltd, Singapore
2007 - 2008: Admin Officer / Traffic Operations @ Pacific Hub Corporation, Philippines
2006 - 2007: Customer Service Specialist (Inbound Calls) @ Pacific Hub Corporation, Philippines
1996 - 2000: Bachelor of Science in Computer Science @ Adamson University, Ermita, Manila, Philippines