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gmanguiam

Remote worker with 18+ years of experience - Last seen ago

I am a Data Center Operator with 11 years of experience and gained an advantage due to 2 years experience in Customer Service Support. I worked as part of a team to manage and monitor the CPU, memory, hard drives, and multimedia servers in different production servers. I gained experience in managing and monitoring servers such as those used for medical research, video communication and Internet access. Providing 1st level support to the client and creating a ticket with escalation to the 2nd level support. I have a knowledge in PC Hardware and Software Trouble Shooting. I can also do transcribing.


Skilled in transcribing transcriptions customer support voice support virtual assistant customer service email and chat support encoding data center pc hardware support software support html windows microsoft office backend support technical support 
Fluent in englishfilipino
Preferred annual pay (min) $30,000/year
Preferred hourly pay (min) $15/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2008 - 2019: Data Center Operator @ OPUS IT Services Pte Ltd, Singapore

2007 - 2008: Admin Officer / Traffic Operations @ Pacific Hub Corporation, Philippines

2006 - 2007: Customer Service Specialist (Inbound Calls) @ Pacific Hub Corporation, Philippines

Education

1996 - 2000: Bachelor of Science in Computer Science @ Adamson University, Ermita, Manila, Philippines

800ms