Remote worker with 9+ years of experience - Last seen 9 months ago

Senior Technical Support Engineer III with 12 years of experience in troubleshooting, root cause analysis, and delivering permanent solutions to ensure customer satisfaction. Possess extensive knowledge of networking (routing, switching, wireless), SQL, Linux, Jira, Confluence, AWS, and other platforms. Recognized for strong written and verbal communication skills in English, a polite and professional demeanor, and expertise in platform management, automation, and multi-channel communication.

Proficient in AWS infrastructure management, automation scripting, and Oracle SQL server administration, consistently ensuring optimal performance and uptime. Skilled in Python, Shell scripting, and both Linux and Windows administration. Experienced in incident and ticket management, including leading major incident response efforts to minimize downtime and impact. Demonstrates strong troubleshooting and diagnostic abilities in networking and customer support, with a commitment to continuous improvement and effective, lasting solutions.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇧🇩 Bangladesh
Remote OK	rok.co/@giribabubsgmailcom
🔗 Website	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	aws sql windowsserver application support dns dhcp adlinuxadministration shell scripting cloudwatch vcp acl iam api
Fluent in	englishkannadatelugu
Preferred timezone	Any Time zone works for me
Preferred annual pay (min)	$19,000/year
Preferred hourly pay (min)	$1/hour
Last seen	9 months ago
Signed up	9 months ago
Badges	👨‍💻 Remote worker