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@gilberto_sanchez

Remote worker with 11+ years of experience - Last seen ago

With over 12 years of experience in the tourism industry in the Riviera Maya, Mexico, I have developed a strong foundation in customer service, operations management, and sales. My journey began as a 'care to visitors' in a Mexican Mayan Thematic Park, where I learned the importance of providing exceptional service to guests. I then transitioned to roles as a front desk agent and later as a front desk supervisor in a hotel, where I honed my skills in guest relations and operations management.

My passion for sales led me to the timeshare industry, where I specialized in liner, front-to-back, and self-generation sales. I have a proven track record of exceeding sales targets and delivering outstanding results.

I am fluent in English, French, Spanish, and basic Italian, allowing me to communicate effectively with guests from diverse backgrounds. I am passionate about providing exceptional service and creating memorable experiences for guests. I am excited about the opportunity to continue my journey in the tourism industry and make a positive impact on the guest experience.


Skilled in customer service operations management sales multilingual problem solving communication skills upselling cross selling interpersonal skills multitasking cultural awareness 
Fluent in spanishenglishfrenchitalian
Preferred annual pay (min) $45,000/year
Preferred hourly pay (min) $25/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2023: Front to back @ Grand Palladium Riviera Maya

2022 - 2022: Selfgen @ Bahรญa Prรญncipe Privilege Club

2021 - 2021: Exit Closer @ UVC Dreams Tulum

2020 - 2021: Liner @ Mexico Destination Club by Xcaret

2015 - 2019: Operations manager @ Bahรญa Principe Privilege Club

Education

2002 - 2009: Industrial Engineering @ Instituto Tecnolรณgico de Villahermosa

7ms