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@giftlucky54

Remote worker with 4+ years of experience - Last seen ago

With over 3 years of experience in providing outstanding customer service, I am passionate about delivering solutions that enhance customer satisfaction and build lasting relationships. My expertise lies in handling inquiries, resolving complaints, and assisting customers through various communication channels, including phone, email, and live chat.
I pride myself on my active listening skills, attention to detail, and ability to remain calm under pressure, ensuring that customers feel valued and heard. I am adept at troubleshooting issues, offering solutions, and turning negative experiences into positive ones. Whether itโ€™s providing product information or addressing concerns, I am dedicated to maintaining high service standards and ensuring customer loyalty.
I thrive in fast-paced, remote environments and am committed to ensuring every customer has a smooth and enjoyable experience with the brands I represent. Iโ€™m proficient in CRM software, problem resolution techniques, and always open to learning new tools to improve my efficiency and service.
Iโ€™m Looking forward to bringing my positive attitude, problem-solving mindset, and dedication to customer satisfaction to a dynamic team.


Skilled in customer support virtual assistant data entry writing email management 
Fluent in english
Preferred timezone UTC,EST,PST & GMT
Preferred hourly pay (min) $10/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2024 - 2024: Call Center Agent @ Insurance Supermarket Intโ€™l

2023 - 2023: Outbound/Inbound call center Agent @ GlobalTech Enterprises

2022 - 2023: Customer Service Representative @ IdeasCorp Limited

Education

2015 - 2019: Accounting @ Rivers State University

6ms