Customer Experience Analyst with 3 years of experience in enhancing customer satisfaction and retention. Skilled inanalyzing user behavior and market research to develop effective product strategies in a fast-paced environment,adept at collaborating with cross-functional teams to drive initiatives and deliver customer experiences. Seeking achallenging role where I can develop my analytical skills to enhance product-market fit and drive continuousimprovement.
| ๐ Nationality | ๐ต๐ช Peru |
| ๐ก Residency | ๐ฒ๐ฝ Mexico |
| ๐ Location | ๐ฒ๐ฝ Mexico |
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rok.co/@gianh176 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | google workspace slack metabase analytical thinking microsoft office 365 customer io clickup storytelling kobotoolbox instabug sql language disciplined person |
| Fluent in | spanishenglish |
| Preferred annual pay (min) | $21,000/year |
| Preferred hourly pay (min) | $12/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2022 - 2023: Customer Experience Analyst @ WhereIsMyTransport
2021 - 2022: Customer Support Operator @ WhereIsMyTransport
2020 - 2021: Customer Support @ Teleperformance
2016 - 2020: Bachelor of Tourism & Hospitality @ USMP