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@gemsib

Remote worker with 7+ years of experience - Last seen ago

Originally from Barcelona, Spain although over the years I have been lucky enough to live in other parts of the world such as Dublin and Thailand.

I have years of experience in customer service, either in person, by email or even over the phone. I have worked with different programs and in different environments, both in person and remotely. These years working in customer service have made me learn to offer a better service every day, and even to do extra tasks outside my customer service role such as user verification or entering data into internal databases.


Skilled in customer support zendesk adobe mac windows office365 data entry crypto blockchain 
Fluent in spanishenglishcatalan
Preferred annual pay (min) $30,000/year
Last seen 2 years ago
Signed up 2 years ago
Badges ๐ŸŽ– Early adopter

Employment

2021 - 2022: Frontline customer support @ Strike

2020 - 2021: KYC Analyst & Customer support @ Blockchain

2019 - 2020: Supervisor @ Cloud Nine, Temple Inns Limited.

Education

2021 - 2021: Know Your Customer (KYC) - Easy Walkthrough In KYC/AML - @ Udemy

- 2018: College Degree - Conservation and restoration of cultural assets @ University of Barcelona

- 2014: Certificate of Higher Education - (HNC) in Arts. @ Massana School

5ms