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@francesangela79

Remote worker with 15+ years of experience - Last seen ago

I'm a highly experienced customer service executive with over 10 years of experience in 9mobile telecommunication industry. I have a strong understanding of customer's needs which enables me to provide an excellent customer service through verbal and written communications.

I believe that I possess the temperament and experience to excel in this position through phone, email and live chat effectively to the customer's satisfaction. My skills includes, compassion, patience, conflict resolution, active listening, time management and multi tasking abilities. Not only am I well organized, I have a passion for creating positive and productive work environments through observation and asking detailed questions. I believe that I will have a significant impact working in your organization.

I pride myself on being a reliable team player who gets the job in a timely manner. I understand the important of customer's loyalty, retention and satisfaction. I am always available to meet and exceed the company's customer service goals.


Skilled in customer support sales excel administration time management communication listening attention to details 
Fluent in english
Preferred timezone +01
Preferred annual pay (min) $28,000/year
Preferred hourly pay (min) $15/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2013 - Now: Back office @ 9mobile Telecoms

2011 - 2012: School Teacher @ Federal Government Girls' College Bakori

Education

2006 - 2010: Library and Information Science @ Imo state University Owerri

9ms