Friendly customer service professional and content writer [with experience in tech, B2B, B2C, SaaS, crypto, investment, retail, sales, help-center articles, blogpost, social media, Edtech, market research] committed to providing high-quality service and developing customer relationships. Excellent interpersonal skill and knowledge of conflict resolution to lead a team of other customer service representatives. Skilled at using global consumer feedback to improve customer service processes and launching products successfully. Looking for new opportunities in an organization with global team members to scale products and grow exponentially. Also open to internship/entry-level positions in data or cloud engineering, web3 and UI/UX design
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐จ๐ฆ Canada |
|
|
rok.co/@folakemi |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | product management customer support zendesk outreach support engineer html css microsoft365 excel ms office empathy analytical skill time management organizational skill teamwork cold calling research video editing sales |
| Fluent in | englishyorubaspanish |
| Preferred timezone | -8, -7, -6, -5, -4, -3, -2, -1, 0, +1, +2, +3, +4, +5, +6, +7, +8, +9, +10 |
| Preferred annual pay (min) | $10,000/year |
| Preferred hourly pay (min) | $10/hour |
| Last seen | 1 year ago |
| Signed up | 3 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2021 - 2021: Realtor / Customer Success @ Bestate Investment
2020 - 2021: Investment Analyst (crypto, stocks, forex) @ Flypad Piensa
2019 - 2019: Content creator / virtual assistant @ Topson Visuals
2019 - 2020: Online tutor @ Brainly, USA
2019 - 2020: Product manager @ Whiteveil Travels & Tours
2018 - 2018: Researcher @ Federal Institute of Industrial Research, Oshodi
2017 - 2018: Social media manager @ Laughmatta
2013 - 2014: Operations manager / customer care rep @ Estas Fashionista, USA
2010 - 2013: Sales specialist / customer service rep @ Iyabo stores retail
2023 - 2023: Product management @ Great Learning
2022 - 2022: Html & Css @ Scribr
2015 - 2019: BSc Biochemistry @ University of Lagos