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@fernando_cruz

Remote worker with 10+ years of experience - Last seen ago

As a Technical Support Engineer specializing in sensors, digital microscopy, and 2D/3D measurement systems, I've been instrumental in launching over 5 new products in the Mexican market. From crafting brochures to leading best demos, I've also taken charge of sales team training.

Additionally, I introduced a new product line, sharing valuable knowledge with the Latin American team. With a background in mechatronic engineering, specifically in robotics applied to vision systems, my expertise spans hardware and software integration. Currently enrolled in the Oracle One program, I'm committed to staying at the forefront of technological advancements.

Collaborating with North American customers, I provide tailored solutions. As an advisor and instructor for sales, I specialize in customer service, on-site training, and overseeing operations across Latin America. I thrive on problem-solving and continuous learning, finding satisfaction in overcoming challenges. Eager to contribute my skills to dynamic and innovative teams


Skilled in technical support customer service quotes chat phone calls support on site 
Fluent in spanishenglish
Preferred annual pay (min) $45,000/year
Last seen 5 months ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2021 - 2024: Application engineer @ Carlo Gavazzi USA

2016 - 2021: Technical support @ Keyence vision system

Education

2008 - 2013: Mechatronic engineer vision specialist @ ITESM

5ms