As a Technical Support Engineer specializing in sensors, digital microscopy, and 2D/3D measurement systems, I've been instrumental in launching over 5 new products in the Mexican market. From crafting brochures to leading best demos, I've also taken charge of sales team training.
Additionally, I introduced a new product line, sharing valuable knowledge with the Latin American team. With a background in mechatronic engineering, specifically in robotics applied to vision systems, my expertise spans hardware and software integration. Currently enrolled in the Oracle One program, I'm committed to staying at the forefront of technological advancements.
Collaborating with North American customers, I provide tailored solutions. As an advisor and instructor for sales, I specialize in customer service, on-site training, and overseeing operations across Latin America. I thrive on problem-solving and continuous learning, finding satisfaction in overcoming challenges. Eager to contribute my skills to dynamic and innovative teams
| ๐ Nationality | ๐ฒ๐ฝ Mexico |
| ๐ก Residency | ๐ฒ๐ฝ Mexico |
| ๐ Location | ๐ฒ๐ฝ Mexico |
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rok.co/@fernando_cruz |
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| Skilled in | technical support customer service quotes chat phone calls support on site |
| Fluent in | spanishenglish |
| Preferred annual pay (min) | $45,000/year |
| Last seen | 5 months ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2021 - 2024: Application engineer @ Carlo Gavazzi USA
2016 - 2021: Technical support @ Keyence vision system
2008 - 2013: Mechatronic engineer vision specialist @ ITESM