Remote worker with 5+ years of experience - Last seen 2 years ago

👋 Hello! I'm Fernanda, a dedicated Quality Assurance Analyst and Customer Care Agent passionate about delivering exceptional customer experiences. With two years of hands-on experience in the industry, I have honed my skills to ensure top-notch service that leaves a lasting positive impact.

As a fast learner, I thrive in dynamic environments and quickly adapt to new tools and procedures. My empathy-driven approach allows me to truly understand and address customer needs, fostering genuine connections that build trust and loyalty. I take pride in being a willing helper, always ready to go the extra mile to assist and ensure customer satisfaction.

Being bilingual (Spanish-English), I have the privilege of extending my support to a broader range of customers, creating a seamless experience for diverse audiences. I believe that effective communication is the cornerstone of exceptional customer service, and my language skills enhance that.

My goal is to continuously grow both professionally and personally. I am excited about remote work's possibilities, as it aligns perfectly with my desire to provide outstanding customer care while maintaining a flexible lifestyle. I am dedicated to leveraging my experience and skills to provide the best customer service possible, ensuring that every interaction is meaningful and positive.

Let's connect and explore how I can contribute to your team and help elevate your customer experience to new heights.

🛂 Nationality	🇨🇷 Costa Rica
🏡 Residency	🇨🇷 Costa Rica
📍 Location	🇨🇷 Costa Rica
Remote OK	rok.co/@fernandaaguilar
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Instagram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support office365 excel quality assurance analyst problem solving team worker communication empathetic leader
Fluent in	spanishenglish
Preferred timezone	EST, CST, EDT, MST, PST
Preferred annual pay (min)	$12,000/year
Preferred hourly pay (min)	$6/hour
Last seen	2 years ago
Signed up	2 years ago
Badges	👩‍💻 Remote worker 🎖 Early adopter