As an IT Support Engineer, I provide top-notch technical assistance and problem-solving expertise to a diverse range of clients. I have a proven track record of installing and configuring client computer systems, responding to IT support requests, meeting with clients to diagnose software, networking, or hardware issues, and offering solutions that meet their needs. I have successfully implemented system upgrades, leading to a 70% enhancement in overall network and business process efficiency.
I'm also pursuing a Bachelor's degree in Computer Science at University of the People, where I'm learning the fundamentals of programming, data structures, algorithms, and software engineering. I have a strong interest in network and system security, and I have obtained multiple certifications, such as CompTIA Sec+, Microsoft Security Operations Analyst, and (ISC)ยฒ Candidate, to demonstrate my skills and knowledge in this domain. I thrive in dynamic environments where every challenge is an opportunity to excel, collaborate, and empower others through technology. I'm eager to contribute my skills to a team that values excellence and embraces innovation.
| ๐ Nationality | ๐ฌ๐ญ Ghana |
| ๐ก Residency | ๐ฌ๐ญ Ghana |
| ๐ Location | ๐ฌ๐ญ Ghana |
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| Skilled in | cybersecurity associate system administration it end user support microsoft entra analytical |
| Fluent in | english |
| Preferred annual pay (min) | $90,000/year |
| Preferred hourly pay (min) | $60/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2020 - Now: IT Support Engineer | System Administration @ CITSYS Limited
2023 - 2025: BSc. Computer science @ University of The People
2015 - 2018: System and Network Engineering @ Koforidua Technical University