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@felixtokley

Remote worker with 6+ years of experience - Last seen ago

As an IT Support Engineer, I provide top-notch technical assistance and problem-solving expertise to a diverse range of clients. I have a proven track record of installing and configuring client computer systems, responding to IT support requests, meeting with clients to diagnose software, networking, or hardware issues, and offering solutions that meet their needs. I have successfully implemented system upgrades, leading to a 70% enhancement in overall network and business process efficiency.

I'm also pursuing a Bachelor's degree in Computer Science at University of the People, where I'm learning the fundamentals of programming, data structures, algorithms, and software engineering. I have a strong interest in network and system security, and I have obtained multiple certifications, such as CompTIA Sec+, Microsoft Security Operations Analyst, and (ISC)ยฒ Candidate, to demonstrate my skills and knowledge in this domain. I thrive in dynamic environments where every challenge is an opportunity to excel, collaborate, and empower others through technology. I'm eager to contribute my skills to a team that values excellence and embraces innovation.


Skilled in cybersecurity associate system administration it end user support microsoft entra analytical 
Fluent in english
Preferred annual pay (min) $90,000/year
Preferred hourly pay (min) $60/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2020 - Now: IT Support Engineer | System Administration @ CITSYS Limited

Education

2023 - 2025: BSc. Computer science @ University of The People

2015 - 2018: System and Network Engineering @ Koforidua Technical University

5ms