As a seasoned senior product manager with 13+ years of experience, I specialize in driving product innovation and enhancing user adoption in SaaS and CRM solutions. My proven expertise in optimizing processes and collaborating across engineering teams helps deliver customer-centric experiences, achieving significant efficiencies and revenue growth.
Currently, at AWS, I lead initiatives that streamline AWS global services sales operations, modernize opportunity to cash pipeline management in salesforce, optimize workforce management, and ensure compliance with federal regulations, delivering significant cost savings and efficiency gains. My expertise includes conceptualizing and implementing API-driven Human Capital Management systems, automating labor-intensive processes, and crafting scalable solutions that support workforce transformation.
Previously, at Cognizant, I managed high-impact CRM (Salesforce and Pega) and BPM products, driving customer-centric innovation and revenue growth. With a track record of accelerating sprint efficiency, implementing advanced analytics, and enhancing user experiences, I consistently deliver results that align with organizational goals.
๐ Key Achievements:
Designed a tooling roadmap aiming for 100K hours of automation by 2025, improving "opportunity-to-cash" processes at AWS.
Delivered a 20% automation rate increase and achieved headcount savings of 10+ FTEs by replacing legacy HCM systems with API-based infrastructure.
Spearheaded the development of a CRM SaaS product that generated $5M in annual revenue, enhancing customer segmentation and satisfaction.
๐ก Education & Certifications:
Executive Education in Product Strategy, Kellogg School of Management
Masterโs in Business Analytics, University of Massachusetts
Graduate Diploma in Business Administration, Annamalai University
๐ Location: Boston, MA, Canadian permanent resident.
๐ง [email protected] | ๐ฑ 617-785-4946
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐จ๐ฆ Canada |
| ๐ Location | ๐บ๐ธ United States |
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rok.co/@fazlurrehman09 |
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| Skilled in | product management data science analytics ai salesforce saas crm insurance big tech |
| Fluent in | englishspanish |
| Preferred timezone | EST |
| Preferred annual pay (min) | $125,000/year |
| Last seen | 9 months ago |
| Signed up | 9 months ago |
| Badges |
๐จโ๐ป Remote worker |
2019 - 2021: MS business analytics @ Umass Lowell
2007 - 2011: BE Computer Science @ Anna University