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@fazlurrehman09

Remote worker with 15+ years of experience - Last seen ago

As a seasoned senior product manager with 13+ years of experience, I specialize in driving product innovation and enhancing user adoption in SaaS and CRM solutions. My proven expertise in optimizing processes and collaborating across engineering teams helps deliver customer-centric experiences, achieving significant efficiencies and revenue growth.

Currently, at AWS, I lead initiatives that streamline AWS global services sales operations, modernize opportunity to cash pipeline management in salesforce, optimize workforce management, and ensure compliance with federal regulations, delivering significant cost savings and efficiency gains. My expertise includes conceptualizing and implementing API-driven Human Capital Management systems, automating labor-intensive processes, and crafting scalable solutions that support workforce transformation.

Previously, at Cognizant, I managed high-impact CRM (Salesforce and Pega) and BPM products, driving customer-centric innovation and revenue growth. With a track record of accelerating sprint efficiency, implementing advanced analytics, and enhancing user experiences, I consistently deliver results that align with organizational goals.

๐Ÿ† Key Achievements:

Designed a tooling roadmap aiming for 100K hours of automation by 2025, improving "opportunity-to-cash" processes at AWS.
Delivered a 20% automation rate increase and achieved headcount savings of 10+ FTEs by replacing legacy HCM systems with API-based infrastructure.
Spearheaded the development of a CRM SaaS product that generated $5M in annual revenue, enhancing customer segmentation and satisfaction.
๐Ÿ’ก Education & Certifications:

Executive Education in Product Strategy, Kellogg School of Management
Masterโ€™s in Business Analytics, University of Massachusetts
Graduate Diploma in Business Administration, Annamalai University
๐Ÿ“ Location: Boston, MA, Canadian permanent resident.
๐Ÿ“ง [email protected] | ๐Ÿ“ฑ 617-785-4946


Skilled in product management data science analytics ai salesforce saas crm insurance big tech 
Fluent in englishspanish
Preferred timezone EST
Preferred annual pay (min) $125,000/year
Last seen 9 months ago
Signed up 9 months ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

Employment

2022 - Now: Technical Product Manager @ AWS

2011 - 2022: Product Manager @ Cognizat

Education

2019 - 2021: MS business analytics @ Umass Lowell

2007 - 2011: BE Computer Science @ Anna University

9ms