Remote worker with 16+ years of experience - Last seen 1 year ago

Dedicated and empathetic Customer Support Specialist and virtual assistant with a passion for delivering exceptional service and resolving issues promptly. Possessing excellent communication skills, both verbal and written, adept at navigating complex situations with professionalism and patience.

Skills includes :Effective Communication,
Problem-Solving, Empathy, Product Knowledge, Time Management and Adaptability.

Experience: I have worked at i360 Ltd and Ozed Mineral Depot as a Customer support executive and works at HOF Ltd as a Virtual assistant.

I have Provided frontline support to customers via phone, email, and live chat, addressing inquiries, troubleshooting issues, and resolving complaints.
Collaborated closely with cross-functional teams to escalate and resolve complex technical issues, ensuring prompt resolution and customer satisfaction.
Implemented customer feedback mechanisms to gather insights for product improvements, contributing to enhanced user experience and increased customer loyalty.


Led a team of customer support representatives, providing guidance and mentorship to ensure consistent delivery of high-quality service.


Overall, my journey in customer support at i360 Ltd and Ozed Mineral Depot has equipped me with a diverse skill set and valuable experience in delivering exceptional service and building strong customer relationship.

🛂 Nationality	🇳🇬 Nigeria
🏡 Residency	🇳🇬 Nigeria
📍 Location	🇳🇬 Nigeria
Remote OK	rok.co/@faithogbu
Telegram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Instagram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support sales marketing virtual assistant microsoft office communication
Fluent in	englishigbo
Preferred timezone	0,+1,+2,+3,+4,+5,+6,+7,+8,+9,10
Preferred annual pay (min)	$35,000/year
Preferred hourly pay (min)	$10/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter