I have 11 years of experience in IT Support and 13 years of experience in customer service, and I am passionate about delivering quality and timely solutions to diverse and complex IT issues.
I hold an Associate of Applied Science in Computer and Networking Technology from the University of Alaska Anchorage, and I am currently pursuing a Bachelor of Science and a Master of Science in Information Technology and Information Technology Management from Western Governors University. I have expertise in Windows 11, Office 365, AVAYA, and other IT tools and systems. I am an Indigenous Alaska Native woman who values education, innovation, and community.
| ๐ Nationality | ๐บ๐ธ United States |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐บ๐ธ United States |
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rok.co/@esamson |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer service windows 10 windows 11 office365 service desk troubleshooting active directory technical writing zoom vpn incident management problem solving |
| Fluent in | englishyupik |
| Preferred annual pay (min) | $60,000/year |
| Preferred hourly pay (min) | $40/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2020 - 2023: IT Support Specialist @ Chugachmiut
2016 - 2018: IT Support Specialist @ OLE Health
2011 - 2015: Lead Desktop Support Technician @ YKHC
2023 - 2024: Bachelor of Science Information Technology @ Western Governors University
2019 - 2022: Associate of Applied Sciences Computer and Networking Technology @ University of Alaska Anchorage