I am an experienced professional with a strong background in sales, cold calling, technical support, and customer service. Over the years, Iโve developed a well-rounded skill set that allows me to thrive in fast-paced environments and consistently deliver exceptional results.
In sales, I have a proven track record of generating leads and closing deals by understanding customer needs and offering tailored solutions. Iโm particularly skilled at cold calling, where Iโve successfully initiated new business opportunities and built long-term client relationships. My ability to engage potential clients and drive sales has been a key contributor to my success.
In addition to sales, I have extensive experience in technical support, where Iโve helped customers resolve issues and provided in-depth guidance on products and services. Iโm always focused on delivering clear, effective solutions that enhance the customer experience and build trust.
Customer service is at the core of everything I do. I take pride in offering friendly, timely, and efficient support, ensuring that customers feel valued and heard. Whether troubleshooting technical issues or answering questions, I always aim to go the extra mile to exceed expectations.
With a passion for problem-solving and a customer-first mindset, Iโm always looking for ways to contribute to team success and drive positive outcomes for both the business and the clients I serve.
| ๐ Nationality | ๐ต๐ญ Philippines |
| ๐ก Residency | ๐ต๐ญ Philippines |
| ๐ Location | ๐ต๐ญ Philippines |
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rok.co/@erikaed |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | office365 data entry cold calling technical support go high level marketing sales excel word google docs zendesk zenmaid hubspot customer support dochub qds b2b and b2c sales troubleshooting problem solving customer retention quality assurance negotiation closing deals prioritization task management multitasking meeting deadlines adaptability flexibility microsoft office suite crm software helpdesk ticketing system virtual meeting platforms |
| Fluent in | englishfilipinospanish |
| Preferred annual pay (min) | $16,000/year |
| Preferred hourly pay (min) | $7/hour |
| Last seen | 9 months ago |
| Signed up | 9 months ago |
| Badges |
๐ฉโ๐ป Remote worker |
2024 - 2025: Virtual Assistant @ Heaven LLC
2022 - 2024: Cold Caller @ Grateful Day Demolition
2019 - 2022: Associate Support Analyst @ Yourmembership
2017 - 2019: Team Lead/ Performance Development Coach @ ePerformax
2015 - 2017: Telephone Banker @ Convergys
2011 - 2015: Lead Agent @ Exxpert Communications Inc
2008 - 2013: Information Technology @ University of Cebu - Banilad