I bring to the table a series of professional experiences in business development in different verticals, in addition to a solid academic background.
With a career marked by significant results and a remarkable ability to connect with customers from different cultures, I am a dynamic leader and marketing strategist with over a decade of experience in sales and management. My passion for customer service excellence and my ability to drive sales growth in multilingual environments have been the driving force behind my success.
As an Assistant Manager at Mavis Tires Group (Including Tire Kingdom), I stand out for the effective management of store activities, ensuring top-notch customer service. My commitment to speed, courtesy, and efficiency resulted in a 15% increase in store sales, partly thanks to my initiative to offer services to Portuguese and Spanish-speaking customers.
Previously, as a Sales Professional at Nimnicht Family of Dealerships, I employed an innovative marketing approach to capture new audiences, contributing to a 15% increase in sales and a 30% increase in market share. My skill in identifying and presenting the key points of vehicles according to each customerโs profile allowed me not just to sell, but to exceed sales expectations.
At Tire Outlet, as a Manager in Training, I supported management in strengthening customer relationships and managing store operations, leading to a 20% increase in sales and a 35% market share expansion.
As an Investor and Executive Director at WayUp Marketing & Business Solutions, I assisted companies in building premium brands, increasing their profits and prestige. My advanced knowledge of tools like Microsoft Office and Adobe Creative Suite, along with my experience in B2B and B2C marketing, enabled me to offer innovative and strategic business solutions.
Finally, as a Regional Sales Director at Master Glasses, I managed the commercial sector with strategic analysis and development, overseeing representatives across several states and contributing to a 65% increase in sales and a 45% increase in market share.
My skills include: Driving Results, Marketing, Customer Service, Sales & Marketing, CRM, Presentation Skills, Digital Marketing, Time Management, Negotiation, Management, Public Speaking, Customer Experience, Team Leadership, Training, Advertising, Leadership, Executive Management, and fluency in Portuguese, English, and Spanish.
I am always looking for new challenges and opportunities to take the organizations I serve to new heights of success.
| ๐ Nationality | ๐ง๐ท Brazil |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐บ๐ธ United States |
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| Skilled in | marketing customer service crm automotive customer support excel apple word macbook office365 real state management crm |
| Fluent in | englishportuguese |
| Preferred timezone | +5 |
| Preferred annual pay (min) | $60,000/year |
| Preferred hourly pay (min) | $25/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2022 - 2024: Assistant Manager @ Mavis Group
2021 - 2022: Sales Professional @ NIMNICHT Buick GMC
2022 - 2023: Customer Manager
2002 - 2003: Marketing Specialists @ Federal University of Parana
1998 - 2002: Business Administration @ Sao Camilo University