I have the top Knowledge in Customer-Centric operations delivering all my Subject Matter expertise in Customer Support to my team supporting them to achieve successful KPIs. Also, I have a strong background in Marketing and Communication and I can offer analytical and business inputs to succeed in the company objectives.
Recently I have opened, as a personal (ongoing) project, a YouTube Channel about my trips around the world (Travel Vlog). Studying Project Management to achieve the global vision of how companies work (Agile method and Scrum)
๐ Nationality | ๐ฎ๐น Italy |
๐ก Residency | ๐ช๐ธ Spain |
๐ Location | ๐ช๐ธ Spain |
Remote OK | rok.co/@epellegrino |
https://www.linkedin.com/in/epellegrino/ | |
Skilled in | marketing communication project management customer succes customer service tech scrum agile methodologies |
Fluent in | italianspanishenglish |
Preferred timezone | +1 |
Preferred annual pay (min) | $40,000/year |
Preferred hourly pay (min) | $20/hour |
Last seen | 1 year ago |
Signed up | 1 year ago |
Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2018 - Now: Subject Matter Expert @ TheFork (a Tripadvisor Company)
2017 - 2018: Technical Assistance @ WebHelp
- Now: YouTube Channel
2009 - 2014: Master's degree in Organization, Marketing and Business Communication @ Sapienza Universitร di Roma
2005 - 2008: Bechelor degree in Communication Science @ Tor Vergata Universitร di Roma