Remote worker with 14+ years of experience - Last seen 9 months ago

Customer Experience (CX) Leader with 8+ years of experience designing and implementing customer-centric strategies that drive value, loyalty and satisfaction. I'm passionate about creating memorable experiences and bring strong expertise in leadership, change management, strategic thinking and communication.

I consistently promote continuous improvement and innovation based on the voice of the customer and the analysis of data and metrics for decision-making. Expert in leading cross-functional teams, transforming processes and enhancing customer journeys - while improving operational efficiency and delivering measurable business impact.

🛂 Nationality	🇲🇽 Mexico
🏡 Residency	🇲🇽 Mexico
📍 Location	🇲🇽 Mexico
Remote OK	rok.co/@enrilopeelh
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	strategic leadership customer service manager program management project management communication data analysis python sql ai itil scrum master pmi product owner kpi decision making voice of the customer nps csat ces talent dev
Fluent in	spanishenglish
Preferred timezone	Central Standard Time
Preferred annual pay (min)	$38,000/year
Preferred hourly pay (min)	$20/hour
Last seen	9 months ago
Signed up	9 months ago
Badges	👨‍💻 Remote worker