As a dedicated Customer Service Representative at Opay for 8 years, I successfully drove customer satisfaction and loyalty through exceptional support and solutions. I consistently met or exceeded customer satisfaction targets, resulting in a 50% increase in customer satisfaction. My expertise includes:
- Responding to customer inquiries via phone, email, and chat, resolving issues and providing product information
- Utilizing problem-solving skills to address customer concerns, escalating complex issues to senior representatives when necessary
- Collaborating with internal teams to resolve customer complaints and improve overall service experience
- Leveraging Microsoft products and software to provide effective solutions
- Demonstrating strong communication and interpersonal skills, with a proven ability to work effectively in a team environment. Plus Iโm open to exploring more
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@emmaogar |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support sales representative sales manager |
| Fluent in | englishfrench |
| Preferred timezone | +1 |
| Preferred annual pay (min) | $10,000/year |
| Preferred hourly pay (min) | $15/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2013 - 2020: Customer service representative @ Opay
2018 - 2022: Higher diploma @ Nasarawa state poly