Iโm a an Operations Support Specialist who's experienced in building and managing structured workflows, customer support, admin support, sales support as well as operations coordination, helping businesses stay responsive, structured, and efficient while ensuring accurate documentation and clear communication.
Iโm skilled and proficient in Zendesk, HubSpot, Zoho CRM, Slack, Google Workspace, Zoom, Notion, Trello, ClickUp Apollo and Zapier. I use these tools to manage tickets, calendar , email, organize and track task, document processes, ensure accurate data entry and coordinate productive operations, while maintaining strict confidentiality and ethical standards in handling client information. I focus on clear communication, fast response times, and resolving issues with a calm, proactive, practical approach.
Iโm looking for a startup or growing company where I can support customer experience and admin functions, strengthen internal systems and contribute to daily operations. I take ownership of my work, adapt quickly, and aim to grow with the team while building reliable support and operational structure.
2025 - 2026: Admin & Customer Support Assistant @ Tormine Systems
2025 - 2026: Virtual Assistant Trainee @ Digital Bazookas Tech Academy
2023 - 2024: Client & Community Manager @ Drillmaster
2025 - 2026: My Remote Support Portfolio
2006 - 2012: Bachelor of Medical Laboratory Science @ University of Calabar