Remote worker with 7+ years of experience - Last seen 6 months ago

Hi! I’m Emaa Ahmad from Malaysia, a dedicated and detail-oriented professional with over 6 years of experience in customer service and content moderation. My career journey has taken me from handling front desk operations in the hospitality industry to providing support as a call centre agent, and most recently, working as a Content Moderator at ByteDance.

I’m known for my bubbly personality, strong communication skills, and ability to stay calm and solution-focused — even under pressure. Whether it’s answering inquiries, managing customer expectations, or supporting AI development projects, I’m passionate about creating a smooth, professional experience for users and clients alike.

💬 I’m open to part-time or freelance roles such as:
• Customer Support (voice, chat, or email)
• Virtual Assistant tasks
• Content Moderation / Data Annotation
• Social media or community management

✨ I work efficiently, speak fluent English and Bahasa Malaysia, and am confident in managing tasks independently or as part of a team.

Let’s connect — I’d love to support your team and deliver top-quality results for your project!

🛂 Nationality	🇲🇾 Malaysia
🏡 Residency	🇲🇾 Malaysia
📍 Location	🇲🇾 Malaysia
Remote OK	rok.co/@emaaahmads
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Skilled in	customer service front desk guest handling complaint resolution booking systems email communication hospitality etiquette upselling call centre inbound call handling app support troubleshooting content moderation content review tagging community guideline enforcement fast accurate decision making social media platform knowledge general skills english bahasa malaysia communication empathy time management remote work discipline tech savvy quick learner
Fluent in	englishmalay
Preferred timezone	UTC +8hrs
Preferred annual pay (min)	$20,000/year
Preferred hourly pay (min)	$9/hour
Last seen	6 months ago
Signed up	6 months ago
Badges	👩‍💻 Remote worker