Experienced in the Banking Operations eBilling /Finance Services firms for 9.5 years with a diverse skills set encompassing Customer service,Sales,Technical,MIS, Compliance, Reconciliaon ,Accounts Receivable/Payable,Collecons and eBilling.
A dynamic leader adept at managing teams upto 10 members overseeing various processes including Teller cash , ATM operaons ,Credit cards,Corporate accounts,Digital accounts in Personal/Consumer Banking teams and Law Firm eBilling. Possesses a strong focus on technical experse and a drive for connuous learning, ensuring precise compleon of tasks within a high- pressure, deadline-driven environment.
In addion to this provided sales and markeng assistance to the team by conducng various training sessions of so skills, email wring and product knowledge.
Currently pursuing online courses in Data analytics.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@elvisha_dcosta |
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| Skilled in | microsoft excel tally sap basics pl sql customer service crm systems reports generation file records maintenance reconciliation atm operations analytical attention to detail problem solving time management multi tasking stress management quick learner ebilling accounts receivable payable |
| Fluent in | englishhindikannadakonkani and tulu |
| Preferred annual pay (min) | $50,000/year |
| Preferred hourly pay (min) | $15/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2021 - 2023: Firm Supervisor @ Frontline Managed Services
2014 - 2020: Senior Officer @ First Abudhabi Bank
2011 - 2013: Reconciliation Specialist @ J P Morgan Chase India Pvt Ltd
2009 - 2011: MBA (Finance) @ AIMIT, Mangalore University
2005 - 2008: B Com (computers) @ Canara College,Mangalore University